Let’s make them stop!

TERPIN v TRUGLIA
Civil Lawsuit

On January 7 2018, AT&T gave hackers control of Michael Terpin's mobile service. Because of that, the hackers were able to steal $24M from Terpin. On December 28, 2018, Terpin filed a civil lawsuit against 21-year old Nicholas Truglia, claiming Truglia was the one of the hackers that stole the money.

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TERPIN v AT&T
Civil Lawsuit

AT&T gave hackers control of Michael Terpin's mobile service. Then the hackers were able to steal $24M from him. On August 15 2018, Terpin filed a $224M lawsuit against AT&T, for the $24M stolen and $200M in damages.

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CALIFORNIA v TRUGLIA
Felony Criminal Complaint

In Nov 2018, Nicholas Truglia was arrested and charged with 21 felony counts related to SIM swapping, including stealing $1M from Robert Ross. The felonies include Identity Theft, Grand Theft, Money Laundering and Aggravated White Collar Criminal Crime.

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CALIFORNIA v ORTIZ
Felony Criminal Complaint

On July 12 2018, REACT arrested Joel Ortiz at Los Angeles International Airport on his way to Europe. Ortiz was charged with 44 felony counts related to SIM swapping, including multiple counts each of Identity Theft, Grand Theft, Hacking, as well as an Aggravated White Collar Criminal Crime.

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CALIFORNIA v HARRIS
Felony Criminal Complaint

In October 2018, Joseph Harris was arrested and charged with 4 felony counts related to SIM swapping, including stealing $14M from a company and its employees. The felonies include Identity Theft, Grand Theft, Money Laundering and Aggravated White Collar Criminal Crime.

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CALIFORNIA v NARVAEZ
Felony Criminal Complaint

On August 17, 2018, Xzavyer Narvaez was arrested and charged with 7 felony counts related to SIM swapping. The felonies include numerous charges of Identity Theft, Hacking, and Grand Theft.

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CALIFORNIA v UNG
Felony Criminal Complaint

In Nov 2018, Kalvin Ung was arrested and charged with 65 felony counts related to SIM swapping. The felonies include numerous charges of Identity Theft, Hacking, and Grand Theft.

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BBC: Mobile Phone Shop Staff Enabling SIM Swap Scams

Staff in mobile phone shops at Vodafone and O2 have become key to SIM crimes. Undercover filming caught O2 and Vodafone employees bypassing basic ID checks and giving replacement SIM cards to potential criminals. Once fraudsters gain control of a mobile number, they can intercept text messages  from banks containing security codes.

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Vodafone, O2 & EE Customers at Risk of Having Their Bank Accounts Drained in SIM Fraud

A BBC Watchdog Live investigation found that millions of customers at top mobile carriers are at risk of criminals accessing their bank accounts. Undercover filming caught staff of both Vodafone and O2 giving replacement SIM cards to potential criminals without doing proper ID checks enabling them to commit SIM swap fraud.

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AT&T TERMS OF SERVICE: How Do I Resolve Disputes with AT&T?

This is the section of the AT&T customer contract that covers disputes with AT&T. We have inserted the relevant section, verbatim, for AT&T customer disputes below for convenience.

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